Shine Times

With Oklahoma All Wet in May, Jeweler Gives Away 14 Rings May 27, 2015
And counting. Founded in Oklahoma City in 1892, three years before anyone started collecting data on rainfall in the state, BC Clark Jewelers has been staging an annual “Pray for Rain”...
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New Customer Service Software Can Read the Emotion in a Tweet May 27, 2015
WTF? Yes, it can interpret that, too. IDM says its new customer service software is not intended “to fully automate and replace the human.” The operative word here seems to be “fully,”...
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Furniture Has a New Home, So Virginia Store Will Close May 27, 2015
With museum-quality display cases likely sold, Tom King can retire. As a child, Tom King kind of thought jewelers were, let’s face it, wusses. "I wanted to be a soldier ... a tough guy,"...
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JT Scouting Vegas for Stars of Tomorrow May 27, 2015
Can you talk for four hours nonstop about jewelry? Of course you can. Wanna give it all up and become a TV star in Hollywood? Will Knoxville do? Jewelry Television is holding open auditions...
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Chopard Chips in Rubies for One-of-a-Kind Lipstick Case May 27, 2015
So, that happened at Cannes. Chopard was one busy jeweler during the just-concluded Cannes Film Festival, which it sponsors. In addition to presenting a new design for the event’s Palme...
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METALS PRICES
SHINE ON DESIGN

ANNA E ALEX
Deco Labyrinth earrings in lacquered wood, sterling silver, mother-of-pearl resin, jade and agate. MSRP: $225 annaealex.com

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Shine Blogs

The Jeweler: Bed Time Story The Jeweler: Bed Time Story May 27, 2015, published in Guest Blogs
Catch "The Jeweler" every other Wednesday on INSTOREMAG.COM. For more cartoons from Tim Searfoss, go here.
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When Media Falters, Message Leads the Charge When Media Falters, Message Leads the Charge May 26, 2015, published in Customer Service
17 years ago when I began working as a copywriter for Williams Marketing, an ad agency specializing in small businesses ...
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Vegas Shopping Strategy: Turn Your Clients Into Collectors Vegas Shopping Strategy: Turn Your Clients Into Collectors May 20, 2015, published in Best Practices
While shopping the Vegas show next week, consider this: Are you underselling your clients? Adam Graham, CEO of Erica Courtney,...
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Three Trends to Shop at the Las Vegas Shows Three Trends to Shop at the Las Vegas Shows May 20, 2015, published in Designers/Jewelry
Ask any retailer and they’ll exclaim that blue is the all-time bestselling gemstone color. For the benefit of those who h...
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Who’s New to Couture’s nextWAVE and Design Atelier? Who’s New to Couture’s nextWAVE and Design Atelier? May 14, 2015, published in Designers/Jewelry
At times, I wonder if others in our industry feel a sort of escalating excitement in the days just prior to the annual Las Vegas...
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Refuse to Play the Price Game Refuse to Play the Price Game May 13, 2015, published in Customer Service
This isn’t another one of those sales advice columns urging jewelry retailers to build value in your diamond product...
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The Jeweler: Separation Anxiety The Jeweler: Separation Anxiety May 13, 2015, published in Guest Blogs
Catch "The Jeweler" every other Wednesday on INSTOREMAG.COM. For more cartoons from Tim Searfoss, go here.
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Caution: Don’t Ignore Bypass Rings Caution: Don’t Ignore Bypass Rings May 8, 2015, published in Designers/Jewelry
I can’t say, with complete certainty, when I last saw so many bypass rings being introduced into contemporary collections,...
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