Ralf Kircher is Group Executive Editor for SmartWork Media, overseeing INSTORE and INDESIGN magazines. He thinks the perfect jewelry-store experience is one that doesn't make him feel like the bumbling romantic his wife knows him to be.
Word from Jewelers For Children this week is that they are hosting a Rings of Strength walk/run/bike ride in both Tucson and Las Vegas this year.
The folks at Pugh’s Diamond Jewelers in Zanesville, OH, got in touch this week to let us know about their latest holiday ad campaign. After their 2012 campaign that borrowed from Dr. Suess’ How the Grinch Stole Christmas and invited customers to “Pughville” for the holiday kick-off, we were wondering how they might top it.
Last week, I wrote about a start-up company that looks to be a more constructive alternative to Yelp reviews. (See it here.) A couple of retailers commented about their own dissatisfaction with Yelp’s online reviews and found the news encouraging.
A California startup is betting on an app that, if it catches on, could be an alternative to Yelp. While it doesn’t come from the folks at Yahoo, the fact it actually encourages constructive private feedback from customers may have you yelping, “Yahoo!”
Cyber Monday have you worried? It’s got nothing on China’s Singles’ Day, which sees 2-1/2 times — a whopping $5.75 billion! — the e-commerce sales of America’s Cyber Monday.
You’ve got a sophisticated burglar alarm, maybe video cameras, certainly a safe and presumably staff security procedures. But are you protecting your website?
A recent study by a business school study in the U.K. suggests that marketing, customer service and even sales techniques tailored to the time of day may increase a retailer’s bottom line.
In preparation for our December issue’s Year in Review lead story, we recently asked the 1,000 members of our Brain Squad who their most supportive vendors have been — and why — in 2013.
We’re currently working on our December Year in Review lead story, and that involves a lot of going over back issues and looking at some of the information we’ve reported from a slightly different angle.