Shine Times

Hispanic Women Are Key to Emerging Target Market July 6, 2015
NBC profiles who’s managing the money in Latino households. Hispanic women are a rising economic force, according to a report by NBC, which cites figures suggesting they will comprise...
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CBS Launches Small Business Website July 6, 2015
Broadcaster offering targeted content, interviews and advice. CBS, as in television, has launched a new website that will focus on providing content of interest to small business owners....
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Moody’s Remodels, Plans Expansion July 6, 2015
Tulsa chain will expand outside that market – but Oklahoma is still home. Tulsa mainstay Moody’s Jewelry has closed one of its seven area stores for three months for a top-to-bottom...
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Under New Leadership, Casio Plans Smartwatch July 6, 2015
Product is due in March. Japanese watchmaker has a new president, Kazuhiro Kashio, son of one of the four founding brothers, and a new smartwatch the company plans to roll out in March....
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Consumers Not Satisfied with Customer Service on Social Media July 6, 2015
Almost two-thirds say first post goes unanswered. Theoretically, social media is a great tool for handling customer-service issues. But recent surveys show that “social media represents...
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ANGELIQUE DE PARIS
Palazzo necklace in black onyx, coral, freshwater pearls, agate, amethyst, white onyx, cameos and seashells. MSRP: $600 angeliquedeparis.com

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Shine Blogs

Why Guess? Ask a Virtual Focus Group Why Guess? Ask a Virtual Focus Group July 6, 2015, published in Customer Service
Struggling for interesting new content for your social media feed? Why not ask your followers what they want to see?
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Turner & Tatler Revives Vintage Finds Turner & Tatler Revives Vintage Finds July 1, 2015, published in Designers/Jewelry
If there’s ever a jewelry buzzword that never fades in popularity, it’s “vintage.” Most shoppers have a soft spot for a little...
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Stilettoes Kick Butt As #1 Earring Silhouette Stilettoes Kick Butt As #1 Earring Silhouette June 30, 2015, published in Designers/Jewelry
Although I very much like ear climbers (and I have since the beginning), ultimately, the more important earring shape this year is...
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Keep Cool and Quiet to Defuse Angry Customers Keep Cool and Quiet to Defuse Angry Customers June 30, 2015, published in Best Practices
I recently read about a technique for dealing with angry customers -- over the phone.
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The Jeweler: At the Movies The Jeweler: At the Movies June 24, 2015, published in Guest Blogs
Catch "The Jeweler" every other Wednesday on INSTOREMAG.COM. For more cartoons from Tim Searfoss, go here.
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Things Are Just Peachy Things Are Just Peachy June 24, 2015, published in Designers/Jewelry
It crossed my mind, during the recent jewelry shows in Las Vegas, that the somewhat sudden profusion of peach gemstones could be...
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Meet & Greet Your Next Star Staffer: GIA Career Fair Scheduled in New York Meet & Greet Your Next Star Staffer: GIA Career Fair Scheduled in New York June 23, 2015, published in Best Practices
Last year, when researching a package of articles for INSTORE about how to avoid “hires from hell!” , I got an earful as well...
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Jewelry Industry Summit to Provide Open Forum on Sourcing and Sustainability Jewelry Industry Summit to Provide Open Forum on Sourcing and Sustainability June 22, 2015, published in Customer Service
Several years ago , INDESIGN did a story on how to “green” your jewelry operation – but the story came out just as the...
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