Know when to shut up...

 

HomeCommunityINSTOREINDESIGNFeatured BlogsServicesThe Smart Show

YOUR TIP FOR APRIL 18, 2011


[h3]When a customer starts repeating some of the things you've just told her ... stop talking![/h3]
WHY? It's a sign she is talking herself into buying the item.

HOW? In the perfect sale, the customer feels they are controlling the situation. Agree with them and get ready to close.

SOURCE: INSTORE
PRINT VERSION

It's 9a.m. That means...
Beware staff recommendations...
Know the value of a pat on the back...
Preparation is only half of it...
Get some perspective...




Real Deal: The Open Forum Meets the High-Maintenance Customer
The Truth About EGL International Certs!
David Brown: Fourth straight month of sales growth is cause for celebration

The Big Move
What I Learned At Share Point




Staff
Inspiration
Marketing
Inventory
Finance
Salesfloor
Customer Service
Management
Repairs
Technology
Security
Miscelleneous


Copyright © 2011 Smart Work Media. All Rgihts Reserved. You have subscribed to the Work Smart Tip of the Day. E-mail provided by Constant Contact. 45 West 45th Street Suite 808, New York, NY 10036 | Phone: (212) 981-9625 | Toll Free Fax: 877-471-1312. If you believe this has been sent to you in error, please safely unsubscribe.


Subscribe to the print edition
Manage bulletin
Twitter
Facebook




Subscribe to the print edition


Home
Register





Register
Homepage
Blogs
Community
Industry
Classifieds