Shine Times

Crash Without the Grab Sends Store Clerk to Safety in the John May 26, 2015
She made out a lot better than the intruder. While the manager was out of the store on a slow afternoon in a slack season, her 23-year-old daughter was looking after things at Snow Gold...
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Those Were the Days for Century-Old Reno Jeweler May 26, 2015
Store will close after 100 years. Century-old W.R. Adams & Son of Reno, NV, will close its doors this month, but before the store passes into history, there’s one old-time custom that...
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Gemstones! Color! Vegas! May 26, 2015
Designers showing a rainbow of designs. You may have heard that colored gemstones are in. And the earth is round. Designers from around the latter have pulled out all the stops with the...
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$800,000 Wristwatch Is A Highlight of the Paris Open May 26, 2015
Mille and Nadal are at it again. Richard Mille and Rafael Nadal have been using the French Open tennis tournament as a kind of showcase for Mille’s spectacular wristwatches since 2010,...
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Designer Specializes in Bling for Geeks May 26, 2015
And it ain’t cheap. Don’t look to Pittsburgh designer Paul Michael Bierker for your basic diamond studs. But if it’s a ladies’ diamond-accented synthetic enamel Captain America...
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When Media Falters, Message Leads the Charge When Media Falters, Message Leads the Charge May 26, 2015, published in Customer Service
17 years ago when I began working as a copywriter for Williams Marketing, an ad agency specializing in small businesses ...
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Vegas Shopping Strategy: Turn Your Clients Into Collectors Vegas Shopping Strategy: Turn Your Clients Into Collectors May 20, 2015, published in Best Practices
While shopping the Vegas show next week, consider this: Are you underselling your clients? Adam Graham, CEO of Erica Courtney,...
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Three Trends to Shop at the Las Vegas Shows Three Trends to Shop at the Las Vegas Shows May 20, 2015, published in Designers/Jewelry
Ask any retailer and they’ll exclaim that blue is the all-time bestselling gemstone color. For the benefit of those who h...
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Who’s New to Couture’s nextWAVE and Design Atelier? Who’s New to Couture’s nextWAVE and Design Atelier? May 14, 2015, published in Designers/Jewelry
At times, I wonder if others in our industry feel a sort of escalating excitement in the days just prior to the annual Las Vegas...
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Refuse to Play the Price Game Refuse to Play the Price Game May 13, 2015, published in Customer Service
This isn’t another one of those sales advice columns urging jewelry retailers to build value in your diamond product...
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The Jeweler: Separation Anxiety The Jeweler: Separation Anxiety May 13, 2015, published in Guest Blogs
Catch "The Jeweler" every other Wednesday on INSTOREMAG.COM. For more cartoons from Tim Searfoss, go here.
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Caution: Don’t Ignore Bypass Rings Caution: Don’t Ignore Bypass Rings May 8, 2015, published in Designers/Jewelry
I can’t say, with complete certainty, when I last saw so many bypass rings being introduced into contemporary collections,...
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The Unsung (Jewelry) Heroes of the Met Gala The Unsung (Jewelry) Heroes of the Met Gala May 6, 2015, published in Designers/Jewelry
Now that the first wave of hubbub about the Met Gala has died down, we can turn our collective attention from Beyoncé’s and Kim...
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