Eileen McClelland

Eileen McClelland

Eileen McClelland is the managing editor at INSTORE Magazine.

Write on Tuesday, 18 November 2014 Published in Best Practices

It’s only November, but I’ll bet that Cathy Calhoun, retail jeweler and event planner extraordinaire, is already thinking ahead to the Academy Awards.

Write on Wednesday, 12 November 2014 Published in Best Practices

Our Big Story for January 2015 is about how employees thrive in positive company cultures and how they pass on those good vibes to your customers.

Write on Tuesday, 04 November 2014 Published in Best Practices

When adding holiday staff this season, don’t cut corners, insurance company experts from Jewelers Mutual and Jewelers Unblocked advise, and don’t lower your standards when hiring and training temporary employees.

Write on Tuesday, 28 October 2014 Published in Best Practices

The Big Story in November’s INSTORE is all about last-minute tweaks to ensure your store’s holiday success.

Write on Tuesday, 07 October 2014 Published in Best Practices

I talked to Greg Stopka, owner of JewelSmiths in Pleasant Hills, CA, recently, while I was working on a last-minute holiday advice article that’s scheduled to appear in the November issue of INSTORE.