Eileen McClelland

Eileen McClelland

Eileen McClelland is the managing editor at INSTORE Magazine.

Write on Saturday, 25 April 2015 Published in Best Practices

According to The Knot’s 2015 Bridal Survey, about half of jewelry retailers are NOT reaching out to engaged couples after the engagement ring purchase, often inexplicably forfeiting myriad sales opportunities and the possibility of forming a long-term relationship with clients.

Write on Friday, 24 April 2015 Published in Best Practices

Joel Zeff is as much improv comic as motivational speaker.

A featured speaker Thursday at the American Gem Society Conclave in New Orleans, Zeff transformed volunteers from the audience into improve comics in their own right by demonstrating the importance of teamwork and generating lots of laughs in the process.

Write on Thursday, 23 April 2015 Published in Best Practices

Martin Rapaport, a popular speaker at the American Gem Society Conclave in New Orleans on Wednesday, called on AGS members to create an added-value ethical market for socially responsible jewelry.

Write on Tuesday, 21 April 2015 Published in Best Practices

Stephane Fischler, president of the Antwerp World Diamond Centre, says a bit of optimism and improved communication are needed at every level of the diamond industry.

Write on Saturday, 18 April 2015 Published in Best Practices

Michael Barlerin, director of the Silver Promotion Service, says that a key 2014 retail survey found that 67 percent of jewelry retailers who sell silver jewelry watched that category increase in 2014.