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Woulda Coulda Shoulda is the department where you get the chance to say to your customers what you wish you could have said when they were right there in front of you. Send your "Wouldas" to us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

What you'd have said to customers who bothered you ... if only you'd thought it fast enough.

“Please leave and take your business to the Internet.”

To a customer who loudly announced to several customers in the store that no one should ever buy at retail and anybody can get "it" online.  "Several customers asked me how I was able to be so calm in the face of such a rude person. I replied that it was either that or I was going to shoot her." — Anonymous

This story is from the June 2010 edition of INSTORE