Every now and then I’m surprised and enriched by one of those top-10 stories, and my faith in online humanity is temporarily restored. Such was the case with Mental Floss’s 11 Best Customer Service Stories Ever.
If you want inspiration for “wow” service in your store, bookmark this page, because it’s not just 11 stories. As of today, 152 readers have submitted their own stories of customer service brilliance. While some I suspect are apocryphal, the vast majority are easy to spot as real, and I’m going to bet will get the creative juices flowing when it comes to ideas for how to achieve over-the-top customer service in your store.
Already achieved customer service on the level you see on Mental Floss? Share your success story here on instoremag.com; I went through all the comments and didn’t see a single one about jewelers.